General terms

Complaints procedure

  1. The Firm is not party to any complaints and dispute settlement scheme.
  2. Official complaints should be lodged with De Roos & Pen B.V., Keizersgracht 332, 1016 EZ Amsterdam mentioning the reference ‘complaint’. In addition, there is the possibility of lodging a complaint with the Dean of the National Bar Association in Amsterdam, P.O. Box 57590, 1040 BL Amsterdam, tel. 020 – 589 60 39, fax 020 – 589 60 01.
FOR FURTHER INFORMATION PLEASE CALL: +31 (0)20 627 5411